Typical job
A property owner reports bed bug activity
A technician inspects the apartment and discusses the reported activity and the requested heat treatment. The crew explains what it finds and recommends a plan based on the inspection, rather than assuming the same approach fits every unit. The owner gets findings and a proposed scope to consider for the property. Sharing which rooms show activity and any sensitive occupants helps the technician assess the situation and discuss relevant precautions.
Typical job
A resident reports a bald-faced hornet nest
A technician considers the reported nest location and inspects the relevant area before recommending an approach. The crew explains its findings and discusses the treatment plan, taking care to address the nest location described by the resident. The resident receives an explanation of the findings and the proposed work for that location. Keep people and pets away from the treatment area as directed, and share any known activity or access concerns with the technician.