Typical job
A property owner reports bed bug activity
A technician arranges an inspection, checks the reported areas, and explains what the findings indicate. The crew discusses whether heat treatment fits the job and clarifies the proposed scope before work is planned. The owner gets an explanation of the treatment approach and what the inspection found. Share known activity and access details ahead of the visit so the technician can assess the affected areas.
Typical job
Someone spots a bald-faced hornet nest in
The crew notes where the nest is located and coordinates an assessment of the site. A technician explains the appropriate treatment plan and any access considerations before addressing the nest. The homeowner learns what the crew recommends for the nest and what to avoid around the treatment area. Keep people and pets clear until the technician provides guidance for the site.
Typical job
A homeowner says mice are getting into
A technician asks where activity has been noticed and inspects the reported locations. The crew explains its findings, discusses a suitable treatment plan, and identifies any access needs before work begins. The homeowner gets a clearer picture of the activity and the proposed response. Point out where signs were found, and report recurring activity between scheduled service visits so the team can respond with context.